CPS Energy adding extra fee to certain bill-payment transactions

CPS Energy is adding a new surcharge on certain bill-payment methods.

Beginning Aug. 1, CPS Energy will start charging customers a $1 per transaction fee for paying their bills at non-CPS Energy locations like H-E-B stores, Exxons, food marts and kiosks.

Customers who pay their bills at CPS Energy customer service locations will not be charged the added fee.

There is no charge to pay monthly bills by mail or online through the utility?s Manage My Account service using a checking or savings account. CPS Energy recently expanded customers? ability to pay their bills on mobile devices such as iPads. Customers who pay their bills over the phone with a debit or credit card already pay a third-party vendor fee of $2.50.

CPS Energy is the nation?s largest municipally owned natural gas and electric utility.

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James Aldridge oversees online content of the newspaper; edits and reports stories for the online edition.

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